This section is intended to provide an over-all picture of how the ordering process flows. As there are many different options that may present themselves based on your menu setup, not all ordering possibilities may be covered here. Feel free to contact Microworks Technical Support for additional help. It may be beneficial to first print this page before continuing.
To create an order, follow these steps:
From the main PrISM Ordering screen, select the appropriate ordertype button located in the bottom left corner.
Select New Order.
Enter in your employee number (Crew ID #).
Based on the ordertype selected, one of the following will occur:
Delivery - Enter the customer's phone number. If they are an existing customer, their delivery information will then be displayed. If not, fill out the applicable fields on the customer screen.
Carry-Out - Enter the name of the person placing the order on the customer screen. You may also press the 'Phone' button to enter the customer's phone number. This may be helpful as any information specific to this customer will be presented if a phone match if found. This also aides in the order history functionality.
Dine-In - Select an open table.
Press either the Order button or Next button to continue to the main menu.
Select one of the menu groups. Depending on your menu setup, the next screen may display group sizes or menu items.
Select a menu item. Depending on your menu setup, you may be prompted for a product size before entering the menu item screen. After you have selected a menu item, any number of the following can happen:
You may be prompted to select a side item. Example
You may be prompted to choose applicable item modifiers. Example
You may be prompted to choose cooking instructions. Example
The screen may not change. Either there are no modifiers for this item or they are not showing up automatically.
Press the Home button located in the lower left corner of the screen. This ensures that you at the main ordering screen.
At this point, press either Print or Send to save the order. If applicable, the selected items will print at a specified kitchen printer and/or be displayed on a Makeline Monitor.
Congratulations! You have successfully created a new order. Ordering tutorials are also available for viewing. Simply choose from the following: